In the Forbes annual “Best-In-State Credit Unions” rankings, 1st Gateway Credit Union, headquartered in Camanche, was once again named one of the “Best Credit Unions in America”, making the institution a back-to-back winner of the award, this time receiving the recognition in the state of Illinois. 1st Gateway opened a branch in Prophetstown in June of 2019.
1st Gateway was just one of five credit unions in the state of Illinois to achieve this status for 2020. Of the more than 5,200 credit unions in the country, 1st Gateway was one of only 183 recipients of this “Best-in-State” recognition, placing them in the top 3.5 percent of credit unions in the country.
The market research firm, Statista, partnered with Forbes to survey more than 25,000 people in the United States about their banking relationships. The surveys were administered to participants in every state in a series of online panels measuring customer satisfaction, level of trust, terms and conditions, branch services, quality of digital services and financial advice.
1st Gateway CEO, Pat Drennen said, “We were thrilled with the recognition we received from Forbes in 2019 as a “Best-in-State” credit union and to be recognized again in 2020 is even more exciting. We’re again one of the smaller credit unions on the Forbes list, so it’s not a big marketing budget or a fancy advertising campaign that got us this recognition, but rather the things money cannot buy like gaining the trust of our members, giving top-notch service and providing sound financial advice. Our staff takes great pride in the work they do on behalf of all our members, so to be names a repeat winner by Forbes is extremely rewarding for all.”